Payment Policy

Effective Date: January 17, 2025

At Pearlem Presss, we strive to provide a smooth and secure shopping experience for our customers. Our Payment Policy outlines the accepted payment methods, payment processing procedures, and other essential details to ensure you understand how your payments are handled. Please take a moment to review the following information.

1. Accepted Payment Methods

We accept a variety of secure payment options to make your shopping experience as convenient as possible. The payment methods we currently accept include:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For added convenience, we accept PayPal payments. PayPal allows you to make payments securely using your PayPal balance, linked bank account, or credit/debit card.
  • Apple Pay: Apple Pay is accepted for customers using compatible devices.
  • Google Pay: We also accept Google Pay as a secure and easy payment option.

All payment methods are subject to validation checks and authorization by the card issuer or payment provider. If your payment is declined or we are unable to process your payment for any reason, we will notify you immediately to resolve the issue.

2. Payment Processing

Once you complete your order, your payment will be processed securely through our payment gateways. All transactions are encrypted and handled through secure, PCI-compliant systems to ensure the safety of your payment details.

When you place an order, the total amount due will be authorized by your chosen payment method, including any taxes and shipping charges. Your account will be charged once the order is processed and shipped. If for any reason your payment fails, we will notify you and request another form of payment to complete the transaction.

3. Taxes

All applicable sales taxes will be added to your order based on your shipping address. These taxes will be calculated at checkout. The sales tax rate varies by state and local jurisdiction, and we are required to collect the appropriate sales tax based on the shipping location provided.

4. Currency

All payments are processed in U.S. dollars (USD). If you are shopping internationally, please be aware that your payment provider may apply currency conversion fees, depending on your bank or card issuer’s policies.

5. Order Confirmation

After you place your order and your payment is successfully processed, you will receive an order confirmation email containing your order details, including the items purchased, shipping information, and payment method used. Please keep this confirmation email for your records.

6. Payment Security

At Pearlem Presss, we take your security seriously. Our website and payment systems are equipped with the latest encryption technologies to protect your personal and payment information. We comply with all industry standards to ensure your data is safe when shopping with us.

To further enhance security, we use 3D Secure authentication for credit card payments. This may require you to complete an additional step during the checkout process, such as entering a one-time passcode sent by your card issuer.

7. Payment Issues & Disputes

If you experience any issues with your payment, such as a declined transaction or incorrect charges, please contact us immediately. Our customer service team will be happy to assist you in resolving the issue. You can reach us at:

If you dispute a charge with your payment provider, we may ask for proof or documentation to resolve the matter quickly. We aim to provide exceptional customer service and will work with you to resolve any issues in a timely manner.

8. Pre-Orders & Backorders

If you place a pre-order or purchase an item on backorder, payment will be charged at the time of order confirmation. In the case of pre-orders, the product will be shipped as soon as it becomes available. If the item is not available, we will issue a full refund to your original payment method.

9. Refunds

Refunds for canceled or returned orders will be issued to the original payment method used at checkout. Refunds may take 5-7 business days to appear in your account, depending on your payment provider’s processing time.

10. Customer Support

If you have any questions or concerns about our Payment Policy, or if you experience any issues with your payment, please do not hesitate to contact us. Our customer service team is available to help you with any inquiries or problems you may have.

At Pearlem Presss, we are committed to providing you with a seamless and secure shopping experience. We prioritize your satisfaction and aim to make the payment process as easy and hassle-free as possible.

Thank you for choosing Pearlem Presss! We look forward to serving you with the best products and customer service.