Privacy Policy
Effective Date: January 17, 2025
At Pearl Empress, we are deeply committed to protecting your personal information and providing transparency about how we use it. This Privacy Policy details the types of data we collect, why we collect it, and the measures we take to ensure its security. We prioritize your trust and strive to keep your data safe and private.
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Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we collect personal data such as your name, email address, phone number, and billing and shipping addresses. This information enables us to process your transactions and provide customer support.
- Payment Information: We collect and process payment details securely through trusted third-party payment processors, ensuring that your financial information is protected with industry-standard encryption.
- Technical Data and Usage Information: We automatically gather technical information, such as your IP address, browser type, device type, and interactions with our website, to improve site performance, personalize your experience, and maintain security.
- Purchase History and Preferences: To offer a tailored shopping experience, we retain information about your previous purchases and preferences. This helps us recommend products and better understand your interests.
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How We Use Your Information
- Order Processing and Customer Communication: Your information is essential for processing orders, confirming purchases, and keeping you updated on the status of your order.
- Personalization and Recommendations: We may use your purchase history and preferences to recommend products that suit your interests, providing a more enjoyable and relevant shopping experience.
- Marketing Communications: With your consent, we may use your contact information to send newsletters, promotional offers, and updates about our latest collections. You may opt out of these communications at any time.
- Website Optimization and Analytics: Aggregated usage data helps us enhance website functionality, troubleshoot issues, and improve overall user experience, ensuring that our website meets your needs effectively.
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Data Sharing and Third-Party Service Providers
- Service Providers: We partner with third-party providers, such as payment processors, shipping companies, and marketing platforms, to help deliver our services. These providers are obligated to use your data only for the services they perform for us.
- Legal Compliance: If required by law, we may disclose personal information to comply with legal processes, such as court orders or government regulations.
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Data Security
- Encryption and Data Protection: We utilize SSL encryption and secure servers to safeguard your data. Access to sensitive information is restricted to authorized personnel only, and we regularly monitor our systems to prevent unauthorized access or breaches.
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Your Rights and Choices
- Access and Update: You have the right to access and update your personal information. You can do so through your account settings or by contacting us.
- Request Data Deletion: Subject to legal requirements, you may request the deletion of your personal data by contacting us.
- Opt-Out of Marketing: If you no longer wish to receive promotional communications, you can unsubscribe through the link provided in any marketing email or by reaching out to us.
For any questions regarding this Privacy Policy or to exercise your rights, please contact us. We are here to assist you.
Contact Us
Street: 4195 Charter Street, Kansas, United States
Phone number: 913-696-0054
Email: info@pearlempresss.com
Website: pearlempresss.com
